College of Europe Student Case Studies

Tomorrow’s Leaders Evaluate Today’s Challenges

In 2009-2010, twenty students from the College of Europe were competitively selected to take part in a pilot project on state transformation. They were divided into four teams of five students. Working together with Accenture, the staff and faculty of the College of Europe and the Lisbon Council, each team was asked to evaluate the challenges of a state agency – Hospital Clinic in Barcelona; Pôle emploi in Paris; Dublin City Council and Altinn, Norway’s cutting-edge web portal, run by the Brønnøysund Register Centre in Oslo. Each team visited the agency they were evaluating twice to learn about the particular challenges the agency faced.

As they pursued this project, the students were coached by a team of top transformation managers at Accenture, as well as by the High-Level Public Service Network, a Government of the Future Centre-based community committed to developing and implementing solutions to state transformation challenges. Members of the High-Level Public Service Network met with the students in Brussels in March 2010, and later evaluated the case studies, awarding prizes to the best of them. The case studies were presented to a top-level VIP audience in Brussels in June 2010 at the first annual Government of the Future Summit.

Download the Final Report
Download the Barcelona Case Study
Download the Dublin Case Study
Download the Oslo Case Study
Download the Paris Case Study